A major credit card/debit card is required to book your reservation.
If you cannot keep your scheduled appointment, you must provide a minimum of 24 hours notice to avoid being charged 100% of your missed treatments.
If you fail to call and show up, you will be charged 100% of your missed treatment.
If you need to cancel an appointment, please call us at (414) 519-9980 as soon as possible. This gives us the most time to re-book other clients. Should you continuously reschedule, cancel or not show up for your appointments with insufficient notice, we will ask for a FULL payment when booking, and you may be charged a re-booking fee. We fully understand that sometimes not making it to your appointment is outside of your control. We ask that you call us and inform us as soon as possible so we may make a note of it.
We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service.
Clients who arrive late will be charged in full for their scheduled session but will receive an abbreviated, pro-rated session. For example, if you scheduled an hour session and arrive 15 minutes late, you will be charged for that session but will only receive 45 minutes of treatment, including consultation and changing time.